Abstract
AI-powered personal assistants are rapidly becoming an integral part of customer interaction across various industries, offering personalized, efficient, and automated solutions. These assistants utilize advanced machine learning, natural language processing, and speech recognition technologies to understand and respond to customer queries. This article explores the evolution of AI-powered personal assistants, their applications in customer service, and their potential to transform industries such as retail, healthcare, and finance. Additionally, the article discusses the challenges, ethical considerations, and future directions for AI-powered personal assistants in enhancing customer experience

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.